Navigating the GetSwift Driver App
Learn an overview of how to log online and navigate the app.
Go Online
You will need to GO ONLINE to be eligible to receive delivery jobs from your employer
- Navigate to your ACCOUNT/PROFIILE tab
- Toggle the I’M OFFLINE button
Navigation Bar
Application Layout: The GetSwift Driver application is divided into four(4) main tabs; Profile, Archived, Accepted, New. You can navigate between and return to these tabs at any time using the navigation bar always found at the bottom of the page.
- PROFILE/ACCOUNT: The profile tab contains useful information and links regarding your account
- SCHEDULE: If activated by your employer, you will see a schedule tab, which will include your
- ARCHIVE: The archived tab contains detailed information about jobs that you have previously completed, declined, and abandoned. This information will be held for 24 hours. Please note that the decline option is available on the driver app under the condition that you switch this option on in the merchant settings and that there are 2 or more drivers online. A driver can decline a job simply by swiping left on the said job in the app.
- ACCEPTED: The accepted tab contains a list of jobs that you have accepted or that have been assigned to you
- NEW: The new tab contains jobs that have become available for you to accept
Delivery Essentials Actions
Drivers are required to perform three essential actions for each order that is allocated to them:
1. ACCEPT JOB: Assigns the job to you to complete the delivery
2. ON WAY / START: Click when on the way to the end customer
3. COMPLETE ORDER: When the order is delivered click Complete so you are ready for you next!