Managing a Job
In order to manage a job directly from the Map view, click on the specific job tile you wish to view or edit.
Unassigned Job Actions
-
Actions:
- Edit the job
- Reference ID
- Delivery Instructions
- Pickup & Drop Off: address, description, name, phone, email
- Delivery TimesS
- Items
- Change driver percentage of the delivery fee to be collected, when applicable,
- Easily call the pick-up contact, and/or drop-off contact
- Edit the job
-
Details: view the information of the job
- Reference / ID
- Tracking Link
- Creation Time
- Delivery Fee & Fee to Driver (if applicable)
- Pickup & Drop Off Details
- Items
- Instructions
-
Notified Drivers: All you take Action on Drivers that have been notified of this job
- Remove: withdraw the job notification from the driver
- Remind: re-ping the driver of this job
- Only: If more than 1 driver has been notified of a task, this will remove all other drivers’ from being notified of this job
- Accept: Force assign this job to this driver
-
Notifications: displays a list of available drivers
- Shows current job load and distance from the pickup.An algorithm ranks the drivers based on who is the best fit to take this particular job.
- It indicates if a driver is on Wage or Commission with a (C)
- It indicates which driver(s) have been notified of the job
- You can manually notify other drivers by click on their corresponding tile
Assigned Job Actions
-
Actions:
- Edit the job, where the driver will be instantly notified of a change made via a push notification
- Rush a task to be prioritize above other accepted jobs and the driver will be notified of this change via the mobile app push notifications
- Cancel a task
- Set “On Way”, which will trigger the en route alert if that is customized in your settings
- Complete a task for the driver
- Remove Driver and the task status will automatically update to Received
- Easily call the pick-up contact, and/or drop-off contact