Logging a Driver Offline from the Merchant Dashboard
The driver has the ability to log on and log off a shift directly in the app. However, if a driver forgets to log off their shift, the manager can take the driver offline by using the Driver Profile in the map.
- Note: Users do not have the ability to change a driver's status to online.
- Navigate to the Map
- Click on Drivers Online
- Select the Driver you want to take offline
- Click Actions
- Click Take Offline