Do your jobs originate from the same pickup location?
- When doing a Batch Upload, all of your tasks must originate from the same pick-up point. Therefore, you are forced to batch upload from a template that has a single pick-up point.
- All tasks in each CSV file must have the same pickup address. If you have multiple pickup addresses, you will need to create a separate template and CSV for each.
Do you have a corresponding template?
- When doing a Batch Upload, all of your tasks must originate from the same pick-up point. Therefore, you are forced to batch upload from a template that has a pick-up point.
Do you have a proper column headers setup?
- Under HELP? on the Batch page, click SHOW OUR ACCEPTED COLUMN HEADERS to see the list of acceptable data fields. Add any additional columns needed to your CSV file.
- Tip: The wording of the column headers (row 1 in your file) must match the list of acceptable column headers exactly (otherwise our system will ignore those columns)
- Tip: Under HELP? on the Batch page, click DOWNLOAD THIS EXAMPLE and open the downloaded CSV file in Microsoft Excel or another spreadsheet editor. Then simply add/remove the column headers on this example to fit your specific need.