Stay Updated on your Driver's Status
As the dispatcher/user of GetSwift, you have the ability to view your drivers in real-time on the map view.
Driver's availability and stage of delivery will clearly be visible on the map based on the color of the driver's icon.
You can have your drivers manually update their stage within the app to indicate things such as when they are:
- At a pick-up location
- On-way / en-route to a customer
- At destination
- Completed a task
Alternatively, you can have geofencing enabled so your drivers' stages are automatically updated as they complete the delivery phases.
ETA, otherwise known as Estimated Time of Arrival, gives more visibility into driver tracking showing the time it will take for the driver to complete an assigned delivery. Contact us to enable geofencing and ETA.
Tips and Tricks
- Make sure to check out how your customers can track their deliveries by setting up alerts and sending them a live tracking map!