Transferring Job(s) Among Drivers
Learn how to transfer a specific job or transfer all jobs, between different drivers.
Transfer All Jobs
Once a driver has accepted multiple jobs, the dispatcher can manually remove the current driver and re-assign all their jobs to a new driver. This is useful when your driver is not able to complete any of their accepted jobs (for example if the driver has some sort of emergency situation).
- Note: To only reassign one jobs, continue reading the next section below.
STEP 1
- Click on a specific driver under “Drivers Online” (left sidebar of the Map page)
STEP 2
STEP 3
- Click “Transfer Jobs”
STEP 4
- Select the Driver you wish to Transfer the Job to
Transfer Select Jobs
Once a driver has accepted a job, the dispatcher can manually remove specific jobs from the current driver and re-assign the job to a new driver.
STEP 1
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Click on a specific driver under DRIVERS ONLINE (left sidebar of the Map page)
STEP 2
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Navigate to JOBS IN PROGRESS
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Hold down “SHIFT” on the keyboard and select the jobs you wish to transfer
STEP 3
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Click TRANSFER SELECTED JOBS
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Choose the driver you wish to transfer the jobs to
