Do you have any drivers online?
- Drivers must be online to receive jobs!
- In the following example, there are 1 of 2 drivers currently online
Have you dispatched the jobs to your drivers?
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Your orders get automatically or manually dispatched to your drivers based on the Driver Notifications Method you choose.
Do you have a driver within the dispatch radius cut-off zone?
- Drivers must be within the defined mile radius of the pickup location to receive notifications about jobs
Have your drivers been Notified?
- Depending on your method of dispatching, your drivers might be automatically notified or you might need to manually dispatch jobs to them.
Is your order scheduled for a future time?
- If a pre-scheduled job is outside the notification window, the job will indicate FUTURE and specifies when drivers will be notified:
Do your drivers have any capacity to take on more deliveries?
- Your drivers must have the capacity to be notified of additional jobs
- You can learn more about expanding or reducing their capacity here
