Notification window determines when future jobs are dispatched
If a pre-scheduled job is outside the notification window, the job will indicate FUTURE and specifies when drivers will be notified:
In this example, this job will be visible in the driver's mobile app in 37 minutes.
Dispatch a Future Job Now!
If you want your drivers to be able to view future / pre-scheduled jobs immediately follow these steps:
STEP 1
- Click on the Job
- Click Actions
- Click Edit
STEP 2
- Change the pickup time to within the original “minute to notify” window or simply, put the time as the current time
- Push Update
STEP 3
- Now your job should no longer say “Future” in blue, indicating that it is available for a driver to receive
Tips and Tricks
Update your settings you use to dispatch future jobs:
- Ensure that the “Minutes to notify driver before pre-scheduled job” setting is set up appropriately for your business model
- For example, if you want drivers to be notified and jobs to be assigned 2 weeks before pickup time, you can enter 20160 minutes
- Note: Modifications made to “Minutes to notify driver before pre-schedule job” will only affect new jobs entered after the change was saved in your Settings. Old jobs will continue to use the old notification time
- You can also cancel the old jobs and then re-enter the job (ensuring that the Available / Pickup time is within the “Minutes to notify driver before pre-scheduled job” window)
LEARN MORE: DISPATCHING FUTURE JOBS